Practical training that builds confident and purposeful Supports
Online Training that is focused on skills you can apply immediately
Accessible – Designed for busy lives and real-world application
Respectful – Grounded in empathy, ethics, and lived experience
Empowering – Focused on skill-building, independence, and better outcomes for all
Starting Out Guide: NDIS Support Worker is an online training course designed for people who are ready to begin their journey as an independent NDIS support worker but aren’t sure where to start.
This practical, plain-language course walks you through the basics of working independently under the NDIS. It helps you understand your role, responsibilities, and professional expectations, while building confidence to step into support work safely and ethically.
The course covers key foundations including:
What an independent NDIS support worker does
Understanding participant rights, choice, and control
Professional boundaries and the NDIS Code of Conduct
Communication, consent, and respectful support
Setting yourself up for work, including expectations and good practice
Designed for beginners, the training focuses on real-world situations you’re likely to face, not theory overload. The content is easy to follow and centred on practical skills you can apply immediately when working with participants.
Whether you’re new to the sector, transitioning from another role, or exploring independent support work for the first time, this course helps you build a strong, ethical foundation. It supports you to start with clarity, confidence, and a clear understanding of what good support looks like from day one.
Start your journey informed, prepared, and ready to support participants with respect, professionalism, and confidence.
Trauma Awareness for NDIS Support Workers is an easy to understand online training course designed to help support workers understand trauma and provide safer, more respectful support for Participants.
The course builds awareness of how past experiences can affect behaviour, communication, and emotional regulation, and how support workers can respond with care and professionalism.
Delivered in plain language, this course focuses on practical strategies that can be applied in everyday support. It helps workers recognise signs of distress, understand triggers, and adjust their approach to promote emotional and psychological safety.
The course covers key areas including:
What trauma is and how it may impact NDIS participants
Recognising trauma responses and early warning signs
Respectful communication and emotional safety
Boundaries, consent, and choice and control
Practical strategies to reduce re-traumatisation
Looking after your own wellbeing while providing support
This training is suitable for both new and experienced support workers. It supports ethical, person-centred practice and aligns with NDIS expectations around dignity, respect, and safety.
Trauma Awareness for NDIS Support Workers helps build confidence, understanding, and consistency across support teams.
Supporting Psychosocial Disability is an online training course designed to help NDIS support workers provide respectful, consistent, and person-centred support to people with psychosocial disability.
The course builds understanding of how mental health conditions can affect daily life, communication, and support needs, and how workers can respond in ways that promote safety, dignity, and choice.
Delivered in plain language, this course focuses on practical, real-world strategies that can be used in everyday support. It helps support workers recognise early warning signs, understand fluctuating needs, and adjust their approach to support wellbeing and stability.
The course covers key topics including:
Understanding psychosocial disability and recovery-focused support
Respectful communication and building trust
Supporting emotional wellbeing and regulation
Recognising distress and responding safely
Boundaries, consent, and participant choice and control
Working consistently within a support team
This training is suitable for new and experienced NDIS support workers, including independent workers. It aligns with NDIS expectations and supports ethical, trauma-aware practice.
Supporting Psychosocial Disability helps support workers build confidence and competence, so participants can feel heard, respected, and empowered.
At Support Skills Hub, we believe high quality support starts with knowledge, confidence, and respect. That’s why in our service to NDIS Participants we offer free support worker training courses for all members of their team.
All of the training is designed to help support workers deliver safe, ethical, and person-centred support that aligns
with NDIS expectations and works in real-world practice. The online self paced courses are practical,
easy to understand, and focused supporting participants with dignity, choice, and control.
Support Skills Hub acknowledges the Traditional Custodians of the land on which we live, learn, and work.
We pay our respects to Elders past and present, and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
We recognise their enduring connection to land, waters, community, and culture, and honour their contributions to the caring traditions that continue to shape
support, healing, and community well-being across this country. At Support Skills Hub, we are committed to fostering inclusive learning spaces that celebrate
diversity, promote reconciliation, and uphold the values of respect, dignity, and equity for all.
Always was, always will be, Aboriginal land.
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