About Support Skills Hub

Support Skills Hub is an inclusive learning and resource space built for the real world of disability support, where clarity, confidence, and compassion matter most. Created by a team of experienced professionals with both lived and professional expertise, but driven by a NDIS participant the Hub exists to support participants within the NDIS community.  Participants, who want to better understand how to manage their supports, how to better understand their funding, rights, and options.

Supports that are personalised and created by people with lived and professional experience in the disability and NDIS sector. What sets the Hub apart is the team, led by Susan, an experienced trainer and NDIS participant herself, the Hub draws on over 30 years of sector knowledge. Susan is backed by a team of passionate professionals with experience in complex care, systems navigation, and frontline support, committed to helping people grow, not just in skill, but in confidence and connection.

In the complex and ever-evolving world of the NDIS, Support Skills Hub offers something unique: practical, easy-to-understand guidance designed to build capability, not just compliance. Susan provides one on one Support you can trust, the place for Participants to better understand  and learn about how to confidently direct their own support. Support Skills Hub is a place where learning is accessible, growth is encouraged, and every individual is supported to thrive in their role. Whether you're just getting started or want to sharpen your approach, we are here to walk alongside you, one skill, one step, at a time. Together, we’re building a stronger, more informed NDIS community one skill, one story, and one connection at a time.

Get to know the trainer who started it all →

Meet the amazing team behind Susan at Support Skills Hub!

Support Skills Hub wouldn’t be what it is without the passionate people who work alongside Susan,

a small but mighty team dedicated to creating resources, sharing knowledge, and helping NDIS Participants and Support Workers feel confident and empowered. From content creation to community support, training tools to tech help, each valuable support person brings their heart, skills, and lived experience to the table. Together, we’re building something meaningful.

Support Skills Hub acknowledges the Traditional Custodians of the land on which we live, learn, and work.

We pay our respects to Elders past and present, and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

We recognise their enduring connection to land, waters, community, and culture, and honour their contributions to the caring traditions that continue to shape

support, healing, and community well-being across this country. At Support Skills Hub, we are committed to fostering inclusive learning spaces that celebrate

diversity, promote reconciliation, and uphold the values of respect, dignity, and equity for all.

Always was, always will be, Aboriginal land.

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